Terms and Conditions
The purpose of this document is to establish the conditions of use of the page
WWW.DASOS.ES as well as the conditions of purchase of products through it by users.
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, of
Services of the Information Society and Electronic Commerce we inform you that the ownership of the website corresponds to DASOS PRODUCTOS NATURALES, SL, CIF / NIF B88438247 domicile located at C / GUZMAN EL BUENO, 133 (EDIF. BRITANNIA), MADRID (MADRID ), 28003 and with email INFODASOS@GMAIL.COM and telephone 608883779, hereinafter DASOS PRODUCTOS NATURALES, SL.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following extremes:
- Use the website only for the purpose of consulting products and placing orders.
- Do not place any fraudulent or false orders. If, in a reasonable way, an order is considered fraudulent DASOS PRODUCTOS NATURALES, SL is authorized to cancel it and inform the relevant authorities.
- Have legal capacity to enter into contracts (the user declares to be over 18 years old).
- Provide your contact information in a truthful and accurate way in order to send orders.
PERSONAL DATA PROTECTION
Service Availability Users have the possibility of ordering the items offered through the website both for shipment to an address within the Spanish territory and to a European destination.
Availability of the products.
Orders are subject to product availability. If there are difficulties regarding the supply of the products or if there are no items left in stock, DASOS PRODUCTOS NATURALES, SL will inform the client of such circumstance, either by mail or by phone and will refund any amount paid for the product or products not available or exchange the product for another of the same value, as decided by the customer.
In the prices of the articles all the taxes in force are included but the shipping costs are not included, which will be added to the total amount. DASOS PRODUCTOS NATURALES, SL reserves the right to modify prices at any time, although the products will be billed on the basis of the price in force at the time of placing the order (subject to product availability).
The purchase order will indicate both the total price of the product / products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally valid at all times depending on the specific item in question.
For orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT for
application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.
Shipping costs to addresses in Spanish territory.
For orders below € ___, the shipping costs amount to € __, amount to be added to the total amount. Shipping costs will therefore be paid by the customer.
For orders equal to or greater than __ €, shipping costs will not apply.
Shipping costs to addresses outside Spanish territory.
For orders destined for any country within the European Union less than ___ €, the shipping costs amount to __ €, amount to be added to the total price. Shipping costs will therefore be paid by the customer.
For orders equal to or greater than __ €, shipping costs will not apply.
How to place an order.
The data recorded by the website constitute proof of the transactions made. The customer will receive confirmation of the order via email.
During the process, before making the payment, you can modify the data of your order. The order is not formalized until the process is finished, which will occur when the payment has been made. Clicking on “Pay” implies that you acquire and pay for the selected items, this step implies a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, with no minimum or maximum set.
Right to cancel the order.
DASOS PRODUCTOS NATURALES, SL reserves the right to refuse an order from a customer with whom there is litigation.
Likewise, DASOS PRODUCTOS NATURALES, SL has the right to refuse or cancel an order for justified reasons, such as:
- By error in the billing information (that are incorrect or impossible to verify)
- If there is suspicion of fraud with the bank card
- If it is not possible to send it to the indicated address
- If there are reasons for suspecting that the user is not an end consumer
- If the users are under 18
- If full payment has not been made.
Way to pay.
You can use as a payment method bank card, Paypal or by bank transfer. In the case of payment by card or PayPal, the total amount of the order that will include the corresponding shipping costs, will be charged to the customer's account at the same time of purchase.
Only payments in EUROS are allowed.
By paying by card and in the event of any incident during the process (for example, the terminal will report the card refusal), the order will be automatically canceled. The payment system by bank card is done through the payment gateway of Shopify Payments
By clicking on “Pay” the user is confirming the payment of the order as well as that the card
Credit is yours. To minimize the risk of unauthorized access, your credit card information will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, the order will be automatically canceled, informing the system to the customer about such cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and will be carried out following the conditions of said payment platform.
DASOS PRODUCTOS NATURALES, SL also offers you the possibility of making the payment by bank transfer.
The order will be sent to the address you indicate once the total amount of the order has been confirmed. If the amount is not for the total, DASOS PRODUCTOS NATURALES, SL reserves the right not to send the order until full payment by the customer.
The products will be sent to the address that the user has indicated.
The delivery time ranges between 24 and 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside the Spanish territory ranges between 7 and 10 business days.
The indicated deadlines will be respected provided there are no unforeseen or extraordinary circumstances beyond our control. If for some reason we could not meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with the full refund of the price paid.
For the purposes of these conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires the material possession of the products, which is will accredit by signing the receipt of the order at the agreed delivery address.
Impossibility of delivery.
If it is impossible to deliver the order to the address indicated, DASOS PRODUCTOS NATURALES, SL will try to deliver it to a third party indicated by the customer or retry delivery at a later date. For this we ask that if you are not going to be at home, please contact DASOS PRODUCTOS NATURALES, SL to arrange delivery another day.
If within 15 days, from the time your order is available for delivery, the order could not be delivered for reasons not attributable to DASOS PRODUCTOS NATURALES, SL, we understand that you want to withdraw from the contract and we will consider it resolved.
As a result of the termination of the contract, we will refund all payments received from the user, including delivery costs without undue delay and, in any case, within a maximum period of 14 days from the date we consider the contract terminated. Please take into account that the transport derived from the resolution may have an additional cost, so DASOS PRODUCTOS NATURALES, SL will be authorized to pass on the corresponding costs.
Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which proves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order you can use the form that appears in the link "RIGHT OF WITHDRAWAL" or you can notify it by email by going to INFODASOS@GMAIL.COM by postal mail to the address C / GUZMAN EL BUENO, 133 (EDIF. BRITANNIA), MADRID (MADRID), 28003.
If you send us an email or a written communication, please include the details of your order to help us identify it.
The withdrawal period will expire after 14 calendar days of the day that the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the goods or in case the products that make up the order are delivered separately, on 14 calendar days of the day that the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the last of the aforementioned products.
Once the right to withdrawal has been exercised, the user must send the delivered products to the indicated address, assuming the return costs. Please keep in mind that if you decide to return the items due, we will be authorized to charge you the expenses we may incur.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions as the customer received them. No refund will be made if the product has been used beyond the mere opening thereof, of products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the / the product / s while in their possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.
After examining the article we will inform you if you are entitled to reimbursement of the amounts paid.
If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus shipping costs within 14 days of receiving the order cancelled.
If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.
Return of defective products.
If you return the products because they are defective or the descriptions do not correspond to them, we will proceed to reimburse the total price of the products, together with the derived shipping costs and the return of the item.
The access and use of this website is the responsibility of the users. It is not subject to guarantee by DASOS PRODUCTOS NATURALES, SL:
- The infallibility, availability, continuity, lack of security deficiencies of the website
- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages or damages that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operative operation of the web page
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor of the damages that may be caused by third parties through illegitimate interference that are beyond the control of DASOS PRODUCTOS NATURALES, SL.
- DASOS PRODUCTOS NATURALES, SL is exonerated of responsibility for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided provided that it comes from other sources outside.
The mere access to the website does not imply any commercial relationship between DASOS PRODUCTOS NATURALES, SL and the user. DASOS PRODUCTOS NATURALES, SL only supplies products for domestic and private use.
The customer agrees not to use the product for commercial, advertising or resale purposes. DASOS PRODUCTOS NATURALES, SL has no responsibility for any loss of profits, loss of business, business interruption or loss of customer business opportunities.
Assignment of rights and obligations.
The contract is binding both for the client and for DASOS PRODUCTOS NATURALES, SL, as well as for our respective successors, assigns and assignees. The customer may not transfer, assign, encumber or otherwise transfer a contract or any of the rights or obligations
derivatives thereof, without obtaining the consent of DASOS PRODUCTOS NATURALES, SL prior and in writing. We may transfer, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its term. For the avoidance of doubt, such transmissions, assignments, encumbrances or other transfers will not affect the rights that, as the case may be, you, as a consumer, have recognized by law or void, reduce or limit in any other way the guarantees, both express and tacit , that we could have granted him.
INFORMATION AND CONTENTS OF THE WEB
The information shown on the website is current as of the date of last update.
DASOS PRODUCTOS NATURALES, SL reserves the right to update / modify / delete information on this website at any time and without prior notice.
In the event that the website contains links to other web pages and third-party materials, such links are provided for informational purposes only, without DASOS PRODUCTOS NATURALES, SL having any control over the content of said web pages or materials. Therefore, we accept no responsibility for any damage or loss arising from its use.
DASOS PRODUCTOS NATURALES, SL reserves the right to modify the Purchase Terms and Conditions. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.
PIRACY VIRUS AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or harmful program or material. The user will not try to have unauthorized access to this website, to the server where said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this web page. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website. We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically damaging or harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or of the download of contents of the same or to which it redirects.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and consents that all copyright, trademark and other industrial and intellectual property rights over the materials or contents that are provided as part of the website correspond at all times to DASOS PRODUCTOS NATURALES, SL. The user may use this material only in the manner expressly authorized.
APPLICABLE LEGISLATION AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish law. Any dispute that arises or is related to the use of the website or to such contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to DASOS PRODUCTOS NATURALES, SL by email MAIL or by mail to the address C / GUZMAN EL BUENO, 133 (EDIF. BRITANNIA), MADRID (MADRID), 28003.